Wi-Fi and home network fix
$195 flat, in-person, up to 2 hours
- Improve coverage and reliability
- Fix dropouts, dead zones, and slow spots
- Secure setup and simple guidance
Route 3 Tech
Fix it. Future-proof it.
Wi-Fi fixes, computer tune-ups, backups, and small office IT near Lowell.
Meet Matt
I’m Matt. I handle the messy stuff and give you a clear path forward.
When tech breaks at the worst possible time, most people start guessing. I don’t. Around here, we watched opposing defenses tighten up in the fourth quarter because 12 was still out there with two minutes left. That’s how I handle your Wi-Fi, your computer, and your backups. Clear plan, steady execution, and a setup you can trust.
10+ years in corporate and manufacturing IT.
I’ll fix the problem, write down what changed, and show you a couple simple habits so it stays fixed.
What I help with most
- Wi-Fi and home network reliability
- Slow or unstable PCs and Macs
- Backups and “set it once, trust it” basics
How it works
- Quick intake by form
- Remote session or in-person visit
- Follow-up check-in included
No surprises. Flat-rate up to 2 hours. If it grows, you approve extra time or we schedule a follow-up.
Support
For remote sessions on Windows, download the tool below, open the zip, and run start.cmd. Then send me the ID shown in the app.
Download Remote Help (Windows)
Text or tell me the code over the phone or zoom session. Close the app when we are done to end the session.
Services
I help you get unstuck, then make sure it stays fixed.
PC or Mac tune-up plus backup
$225 flat, in-person, up to 2 hours
- Speed and stability improvements
- Updates, cleanup, and basic safety checks
- Set up a backup you can trust
Small office “get us running”
$295 flat, in-person, up to 2 hours
- Restore the basics so you can work
- Wi-Fi, printer, shared access, and core devices
- Clear next steps, written down
Remote session
$95 flat, 45 to 60 minutes
- Great for software issues and quick fixes
- Walk-through help, step by step
- If it needs a visit, we will switch to in-person
For remote sessions: Download Remote Help (Windows), then open the zip and run start.cmd.
Pricing
Simple flat rates. Up to 2 hours included for in-person sessions.
In-person services (up to 2 hours)
Additional time beyond the included 2 hours is $75 per hour, only if approved by text.
Remote
Add-ons
$35 each
- Printer setup
- Smart TV
- Guest network
- Parental controls
- Extra device setup
- Add mesh node
- Password manager
- Backup drive setup
Premiums
If old or failing hardware is limiting results, I will explain options and you decide. ISP outages are outside my control.
Service area
Lowell area and the Route 3 corridor. I have a car and travel.
- Lowell
- Chelmsford
- Burlington
- Nashua
If you are nearby, message me. I will confirm travel and any premiums up front.
Route 3 mindset
You get a fix that works today, plus a clear plan so the same issue does not keep coming back. I write down what changed and what to do next.
How it works
Text-first intake, predictable scheduling, and a clean follow-through.
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Message me
Send a quick note by email or text. Tell me what is happening, your town, and whether you prefer remote or in-person.
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Pick a time
I will offer a couple of options in the next 48 hours when possible. I keep capacity to 2 to 3 jobs per week.
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Get it fixed
We fix the issue, then tighten things up so it stays stable. If anything needs extra time, I will ask before continuing.
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Follow-up support
Includes 7-day follow-up support by text, plus one 15-minute remote check-in.
Trust and ground rules
Low drama support from someone who has been doing this for a long time.
Experience
Lowell local with 10+ years in corporate and manufacturing IT.
Guarantee
7-day follow-up support by text, plus one 15-minute remote check-in included.
Disclaimers
- ISP outages are outside my control.
- Old or failing hardware can limit results. I will explain options and you decide.
Local, hands-on, and straightforward
I like hands-on work and straight talk. I can explain the same problem to a business owner or a home user without the jargon.
FAQ
Do you do phone calls?
Text or email is preferred for intake and scheduling. If a quick call is needed, we can schedule it.
Do you fix old computers?
Yes, within reason. If the hardware is failing or too old for modern software, I will explain options and you decide what makes sense.
Do you work with small offices?
Yes. The “get us running” visit is designed for small offices that need everything working again without a big project.
Do you go to Boston?
I mainly serve Lowell and the Route 3 corridor. Boston or inside I-95 is available with a +$50 premium.
What payment do you accept?
I accept cash, card, and electronic payment. I will confirm details when we schedule and can send a receipt by email.
Message Route 3 Tech
The fastest way to reach me is this form or email. If you prefer text, include your number and check the box.
Call or text (339) 298-7387.